Off the Record (OTR) is a free counselling and mental health support service for children and young people.

Support Line
You can talk to a mental health practitioner on weekdays, Monday to Friday 3pm - 6pm and Saturdays, 10am - 1pm. Call our support line on 0800 980 7475 for confidential support.

Counselling
Counselling is a confidential space where you can explore your thoughts, feelings or experiences over a period of time with the support of a trained listener. 

Online Support: Text-based counselling & webinars
You might feel desperate for help, but find that the idea of having to book appointments, get out of the house or that the idea of going and 'talking' to someone is impossible. That's where our online support services comes in; it gives you the opportunity to get things off your chest in your own time and on your own terms.

Young Carers Service
As a Young Carer you can get extra help and support with your caring responsibilities. The Young Carers Service is a free and friendly service, offering support to young people who are caring for a parent or sibling.

Refugee Service
The journey you have as refugee, asylum seeker or forced migrant can be very difficult and can impact how you live on a day to day basis. Some of your feelings and thoughts might be difficult to manage. We can help you manage those feelings and thoughts. We work with a wide range of issues, including trauma, loss, self-harm, suicide, anxiety, isolation and sleep problems.

CHRIS
Have you lost someone close to you through serious youth violence or sudden death? Have you witnessed or been affected by youth violence? The CHRIS team offers free, confidential support to young people in Croydon aged 14-25 to help cope with loss and violence.